Patients and the public are being invited to have their say on hospital services in Hull and East Yorkshire Hospitals NHS Trust’s first ‘Big Conversation’ for service users.
Forming part of ‘Creative Futures’, the Trust’s first Innovation Day on Friday 27 September. Past, present and potential users of the Trust’s services are being invited to discuss what works well in terms of hospital care and what could be improved with Chief Executive Phil Morley, Chief Nurse Amanda Pye, and new Chief Medical Officer, Professor Ian Philp.
CTPlus has kindly offered free use of the Park & Ride facility between Priory Park and Hull Royal Infirmary on the day for visitors, and those joining the Big Conversation will be invited to sample the Trust’s new and improved hospital food range and fresh fruit smoothies just prior to the event.
Tim Horne, Head of Patient Experience for Hull and East Yorkshire Hospitals NHS Trust says:
“The Big Conversation format has been widely and successfully used to engage with our staff over the last 18 months, and now we’re looking to move this to the next level and use it as a way of having constructive and meaningful conversations with our patients and local people.
“We’re always pleased to hear from those who have used our services so we can understand what went well in their experience and where we could perhaps make improvements. At the same time, we’re keen to welcome people who may not be regular users of hospital services but who have an interest in this area or who have ideas for improving the care or service we provide to others.”
The Patient Big Conversation will take place at 2pm in the Dining Room of the East Riding Medical Education Centre (ERMEC) at Hull Royal infirmary and is expected to last no longer than 1½ hours. Guests will have the opportunity to take part in food tasting from 1pm, and will be invited to enter a draw to win a trip up the outside of the HRI Tower Block in an external mast climber (weather permitting and subject to certain health restrictions).
A maximum of 100 places at the Big Conversation are available, and those wishing to take part should register in advance by emailing firstname.lastname@example.org or calling 01482 623065.