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Innovative St Pancras route keeps First Hull Trains passengers moving

st pancras

st pancras

Passengers travelling on First Hull Trains’ services on 27th December 2013 will be delivered to an unusual destination – London St Pancras.

The award-winning company, which runs 90 services a week between Hull and London King’s Cross, has found an innovative way around the festive period’s hectic engineering schedule by diverting two trains into London St Pancras’ terminal.

And, while other operators are advising people not to travel, First Hull Trains is urging passengers to get in touch as hundreds of direct seats to London are now available.

Passengers from Hull, Brough, Howden, Selby and Doncaster are set to benefit from the unique diversion developed by First Hull Trains which will see the company’s carriages diverted via Sheffield en-route to London St Pancras. And with return tickets for two available at £89, many passengers will think Christmas has come early this year.

Louise Mendham, planning and performance manager at First Hull Trains, said: “We were faced with a situation where our trains could have been cancelled or journeys cut short because of engineering works on the East Coast Main Line on 27 December.

“As one of the UK’s only private train operators, we pride ourselves on being flexible and delivering fast, frequent, reliable and direct services - having found this solution to what was an unpalatable problem to us, we are delighted to be one of the few operators on the East Coast Main Line that will be able to keep people on the move without the need to transfer on to road transport.”

Louise and her team have developed an enviable track record for keeping trains moving having previously found alternative routes via other locations such as Lincoln.

“Where we can, we like to make sure people reach their destination without having to change and we are really pleased that we, along with industry colleagues, have been able to find this alternative route,” added Louise.

St Pancras and King’s Cross stations are right next to each other, with a five minute walk between the two.

In 2013, First Hull Trains was voted the best train operating company for customer service in an independent rail industry survey.

 

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